Terms and Conditions

Terms And Conditions

At Kempinski Hotel Mumbai, we strive to ensure a pleasant and comfortable stay for all our guests. Our standard terms and policies include

1. Check-in and Check-out

Check-in time is at 2:00 PM and check-out is at 11:00 PM.

2. Cancellation Policy

Cancellation deadlines and fees may vary depending on the rate and package booked. Please refer to your reservation confirmation for details.

3. Smoking Policy

Kempinski Hotel Mumbai is a non-smoking property. Smoking is strictly prohibited in all rooms and public areas.

4. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

5. Pet Policy

Pets are not allowed, with the exception of service animals.

5. Payment

We accept major credit cards and require a valid ID at check-in.

5. Additional Guests

Extra beds and cribs are available upon request, subject to availability and additional charges.

5. Damages

Guests are responsible for any damages caused to the room or hotel property during their stay.

5. Privacy

We respect our guests’ privacy. Please refer to our privacy policy for details on data collection and usage.

For further details or specific inquiries, please contact our reservations team.